Privacy Policy
Updated on 14 May, 2026
Introduction
This Privacy Policy explains how The Vedic Sewa platform collects, uses, and shares your personal data when you visit, register, or make use of our services. By using our platform, you consent to the data collection and usage practices described in this policy.
1. Information We Collect
We collect information that you provide to us directly, as well as usage data automatically collected by our servers. This includes:
- Account Details: Name, email address, telephone number, password, and profile picture.
- Seeker Preferences: Spiritual preferences, language settings, and specific notifications preferences.
- Guru Credentials: Specializations, professional qualifications, certification documents, and identity documents during registration.
- Usage Information: IP address, device type, operating system, and navigation records.
2. How We Use Your Information
We use your information to operate and maintain the platform, including:
- Processing registrations, verifying Guru accounts, and managing booking requests.
- Facilitating secure consultations and puja scheduling.
- Improving platform services, user interface, and overall user experience.
- Communicating with you regarding updates, transactions, and security alerts.
3. Information Sharing and Disclosure
We do not sell your personal data. We only share information in the following circumstances:
- Between Seekers and Gurus: Sharing necessary contact information and preference details to perform booked pujas or consultations.
- Third-Party Providers: Sharing data with trusted payment gateways, SMS gateways, and server hosting providers for core platform functionality.
- Legal Compliance: Sharing details with regulatory authorities when required to comply with law or protect safety and property.
4. Data Security
We implement industry-standard administrative, technical, and physical security measures to safeguard your personal information against loss, theft, and unauthorized access. However, no electronic transmission over the internet or data storage technology can be guaranteed 100% secure.
5. Your Rights and Choices
You possess rights regarding how your information is handled, including:
- Accessing and updating your profile details via your account settings.
- Opting out of newsletter subscriptions or marketing notifications at any time.
- Requesting account closure and deletion of personal data by contacting customer support.
6. Cookies and Tracking
We use cookies to analyze web traffic, optimize site performance, and maintain active login sessions. You can configure your web browser settings to reject cookies, though doing so may restrict access to certain interactive elements of our platform.
7. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated modification date. We encourage you to review this policy periodically to stay informed about how we protect your information.